Blue Cross CEO Dan Loepp: PCMH is a Model Program for Higher-Quality Care

Let’s face it. Everyone wants to be healthy. No one wants to go to the Emergency Room – especially if it can be avoided. That’s why we’ve worked hard to help our members stay healthier through our nationally-recognized Patient-Centered Medical Home program. In a Patient-Centered Medical Home, primary care physicians lead teams to proactively tailor care […]

“I’m Doing Better”: A Patient-Centered Medical Home Success Story

Roquel Morrison had repeatedly told her doctor she didn’t want to take insulin to treat her type 2 diabetes. With a little more digging, Cherie Bostwick, care manager at Munson Family Practice Center in Traverse City, discovered it wasn’t the insulin itself Morrison didn’t like the idea of, but rather the needles she would need […]

Value Partnerships Staff Heads West for Pay for Performance Summit

In early March, Jean Malouin, M.D., medical director, and I had the pleasure of traveling to sunny San Francisco to present about our transition here at Blue Cross Blue Shield of Michigan from fee-for-service to fee-for-value. I’m pleased to report we actually came back…did I mention it was sunny there? And 65 degrees? The tenth […]

PCMH From a Patient’s Perspective

Many times on this site, we have posted about the benefits of the Patient-Centered Medical Home model of care.  We talk about it mainly from the provider’s or insurer’s point of view.  We use terms that are more clinically oriented, like “primary care sensitive admission rates.”  But it’s challenging to explain the benefits of the […]