Enhanced Recovery Program: Making the Surgery Experience Better From Beginning to End

Hearing the words “You have to have surgery,” is unsettling and can cause a lot of stress and fear. But Blue Cross Blue Shield of Michigan knows that improving patients’ pre- and post-surgery experience can have a huge impact on both stress levels and recovery. That’s why the Michigan Surgical Quality Collaborative (MSQC) started the […]

Hawaii Blue Cross Plan Looks to Michigan’s Value Partnerships

In Hawaii, the legend of Mahie refers to a rainbow that transformed into a young woman who became a caretaker to the gods. Mahie symbolizes the power of community to create beauty and transformation. In Michigan, we’ve used the power of community – and partnership – to create transformation in our health care environment. The […]

New Partnership Aims to Cut Opioid Addiction in Michigan

Opioid abuse statistics in Michigan are frightening: Deaths resulting from prescription drug abuse statewide is 20 percent higher than the U.S. average. In addition, nearly 40 percent of the opioids prescribed by surgeons are done so without clear guidelines for pain management. To help fight the opioid epidemic in Michigan, Blue Cross Blue Shield of […]

Integrating Behavioral Health With Primary Care

At Blue Cross Blue Shield of Michigan, we recognize the important role that behavioral health practitioners can play in improving patient care. In addition to treating patients with psychiatric disorders, they can help patients cope with chronic medical problems, comply with medication regimens and adjust to life changes, stress, anxiety and pain. Patients who have […]

Improving Surgical Skill Through Peer-to-Peer Coaching

It was early on a fall Friday morning, and as the sun twinkled through the brightly colored trees of the golf resort, the surgeons gathered their bags and went to the meeting room. They were not golfing that day. The bags contained laptops and notepads, not golf clubs. This group of about 30 surgeons were […]

This Model of Health Care has Changed Michigan for the Better

A lot can happen in eight years. Particularly in Michigan, where the last eight years have seen a rebirth of the economy and new businesses sprouting across the state. But there’s been another positive change in Michigan over the last eight years, and you’ll find it in your doctor’s office. It’s a model of health […]

Care Management: Putting Bailey First

As a MiPCT Pediatric Care Manager for the Children’s Medical Group in Bay City and Saginaw, I see children who are struggling with all kinds of chronic conditions, like diabetes, ADHD and anything in-between. Care managers like myself work with children’s primary care physicians, their families and even their schools to create custom treatment plans, […]

A Patient’s Voice: Michigan Urological Surgery Improvement Collaborative

After his doctor said the word “cancer,” Bill Crooks didn’t hear much else as he tried to absorb the devastating news. “Hearing the diagnosis … it feels like life is over,” the Grand Rapids Township man said. Diagnosed with prostate cancer in 1993, he opted for surgery to “get it out of my body.” The […]

Is Your Doctor Part of a PCMH? 4 Reasons You Should Find Out

Next month, a group of doctors in Michigan will earn the prestigious designation known as Patient-Centered Medical Home (or PCMH). And that means Michiganders will have even more primary care physician options if they want to be part of a PCMH. That’s great news—but only if you know what PCMH means and how it can […]

Does Design Thinking Have a Place in Health Care? This Initiative Says Yes.

How do we improve the health care process? In a laboratory? In an operating room? For a new CQI that’s working on improving the transition from hospital to home or hospital to subacute facility to home, the group began by gathering at the studio for the Stamps Master of Integrative Design (MDes) program at the […]

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